Return Policy

You have the right to cancel your order up to 14 days after receiving it without providing any reason. After cancellation, you have another 14 days to return your product. You will then be refunded the full order amount, including shipping costs.

Only the return shipping costs from your home to our webshop are at your own expense. These costs are approximately €7.25 per package, but please consult your carrier's website for the exact rates.

If you exercise your right of withdrawal, the product, along with all supplied accessories and – if reasonably possible – in its original condition and packaging, should be returned to the seller.

To use this right, please contact us at info@avalora-london.com. We will refund the owed order amount within 14 days after your return has been registered, provided the product has been received in good condition.